Contact us (713) 877 8513 or (713) 877 8234


Business Continuity Plan

Business Continuity Plan

Monex Asset Management, Inc.
Business Continuity Plan
Client Disclosure Statement

Monex Asset Management, Inc. has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.

Contacting Us

Office Location #1 is located at 440 Louisiana Street Suite 1240, Houston TX, 77002. If after a significant business disruption, you cannot contact us as you usually do at (713) 877-8234, please contact our Mexican office at 011 52 555 (231) 0000 or call directly to our clearing firm, Pershing, LLC at (201) 413-4672.

Our Business Continuity Plan

We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the Firm's books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our Firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption. Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

Our clearing firm, Pershing, LLC While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firms that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within 4 hours. Your orders and requests for funds and securities could be delayed during this period Varying Disruptions – Significant business disruptions can vary in their scope, such as only our Firm, a single building housing our Firm, the business district where our Firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our Firm or a building housing our Firm, we will transfer our operations to a local site when needed and expect to recover and resume business within one day. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within two business days. In either situation, we plan to continue in business, transfer operations to our clearing firms if necessary, and notify you through our customer emergency number, 011 52 555 (231) 0000 on how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer's prompt access to their funds and securities.

For more information

If you have questions about our business continuity planning, you can contact us at (713) 877 8234.

This plan is subject to modification, and customers may alternatively obtain updated summaries by requesting a written copy by mail.

Please refer to the bottom link to the firm's business continuity plan and use the firms current version. We can forward this to you if you need it. (It is the Business Continuity Plan for Monex Securities and Monex Asset)

»Business Continuity Plan